CST1072 Windows Workstation Support
Syllabus

COURSE DESCRIPTION
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support current Microsoft Windows desktop operating system in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Microsoft Windows. (3 Credits) (3 Lecture, 0 Lab)

TEXT AND REFERENCES
1. MCTS Self-Paced Training Kit Configuring Windows Vista Client (Student supplied textbook)
2. Laptop.  Either Windows, OS X or Linux based.. (School or Student supplied equipment)
3. Course Instructional Guide (Online)

COURSE EXPECTATIONS
See this link for additional course expectations.

COURSE EVALUATION
Student objectives and evaluations are translated to a percentage and the percentages to grades. The following percentage distribution guarantees the following grade: A:93%+, A-:90%+, B+:87%+, B:83%+, B-:78%+, C+:77%+, C:73%+, C-:70%+, D+:67%+, D:63%+, D-:60%+, F:<60%.

REQUIREMENTS
This course is lecture/lab based. The CST Staff will deliver the lectures, as well as supervise the lab. The student is expected to spend at least 48 hours per credit in self study with direction from instructors and/or instructional guides and testing.  This a three (3) credit course, so an average student is expected to spend approximately 144 hours completing this course, which includes lectures and lab. All lectures will be scheduled, with that schedule posted online.
It is Ridgewater College policy to provide, on a flexible and individualized basis, services to students who have disabilities.  Reasonable accommodations can be provided after appropriate documentation has been received and reviewed by the office of Disability Services.  Contact Tammy Becker, Director of Disability Services at 320-222-6070 V/TTY to discuss your accommodation needs.  This publication is available in alternative formats upon request.   Please allow adequate time for the college to respond to your request.
Version Information:
Aug  23rd, 2009 Original course material compliments of Rocky Hyberger.
Jun  1st, 2010 Minor changes.